Six months ago, I set out to create an assessment tool in order to gain some insights that could help me help more businesses. I wanted to see what businesses were (and weren't) measuring, how they viewed the importance of process in their business, and how they made decisions about what to work on and improve.
Recently, I sat down to take a look at what the past six months of data showed. I was curious if there would be a pattern or narrative that emerged that would tell me something about how business owners grow and operate their businesses.
There was. And surprisingly enough, the pattern emerged in the first five questions…
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