There's a particular kind of tension that shows up in growing businesses.
From the outside, things look solid – a capable team, steady clients, momentum. But on the inside, the business feels heavier than it should. Growth feels constrained not by ambition or demand, but by what the operation can realistically handle.
It's the tension between the business you appear to be and the business you're actually equipped to run.
That tension was top of mind for me last month when I joined a client at their year-end retreat.
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